Privacy & Policies
My Recess is committed to serving our clients privacy and making each therapy session enjoyable for all.
FIRST APPOINTMENT GUIDELINES
We ask you to arrive 30 minutes prior to your first appointment to complete any paperwork. You are required to complete and send the Client History Forms 2-business days before your initial appointment. All forms can be reviewed, filled-out, signed, and printed before your visit. Please see the New Clients page.
NO SHOW AND CANCELLATION POLICY
My Recess, Inc. strives to provide quality treatment services for your child. Regular attendance is necessary to establish a positive treatment routine and to ensure progress is made toward your child’s goals. We want your family to view your child’s treatment appointment as a regularly scheduled event.
In fairness to children currently waiting for services, please be advised of our attendance policy that is listed below:
Cancellation: A 24 hour notice is required for cancellation. If you cancel 3 appointments in a row, you will be placed on to a waiting list for your current therapist and will lose your regular scheduled appointment time. If the cancellation is within less than 24 hour notice, you will be charged a $40.00 fee.
No Show: A fee of $65.00 will be charged for a no-show appointment.
After 3 no-show appointments, you will be discharged from the practice. We understand that extenuating circumstances may occur and will be placed under consideration with your therapy team and the My Recess Therapy administration.
My Recess Therapy is a multi-disciplinary pediatric therapy clinic. Due to the medical needs of our clients and in consideration of health of our staff/therapist, we require that parents/caregivers cancel treatment sessions for the following reasons:
- Illness symptoms within the last 24 hours
- Fever: temperature of 100° F or 38° C or greater within the last 24 hours
- Diarrhea: Five or more loose, watery stools within 24 hours
- Vomiting within the last 24 hours
- Sore throat or difficulty swallowing
- Rash or spots on skin; ringworm infection
- Severe itching
- Mouth sores
- Eye discharge
- Unusual nasal discharge
- Uncontrolled coughing
- Difficulty breathing, wheezing
- Wounds that are not properly covered
If you child has child has urinated or defecated in their clothing during a treatment session and does not have a proper change of clothes, the session will be ended at that time.
My Recess Therapy supports the Head Lice Policy of the American Association of Pediatrics. If you know your child has live crawling head lice, begin a treatment to kill live lice before coming to therapy. We advise seeking professional care of lice and nit removal. Child must be cleared of nits and lice prior to returning to therapy clinic to support containment of lice and reduce risk of spreading to other and on therapy equipment.
DIVERSITY AND INCLUSION
My Recess welcomes clients of all races, ethnicities, and diverse backgrounds including religious practices and sexual orientation. However, My Recess reserves the right to refer clients to another healthcare provider if the client is a danger to themselves or others or if the client’s needs are above and beyond the scope of treatment provided by My Recess. We also reserve the right to deny services to those clients who grossly abuse any of these policies.
My Recess is in compliance with the Health Insurance Portability and Accountability Act’s Privacy Rule (HIPPA), your child’s private health information (PHI) will be protected in his/her medical records, in consultation with other professionals involved in your child’s care and with payers, HIPPA requires that your child’s PHI be kept private and that you are notified of the privacy practices with respect to your child’s PHI. All clients are required to sign HIPPA forms each year in accordance with HIPPA policies. For more information. (To download form, go to our New Clients page.)
Communication and Correspondence
We believe in carry-over from therapies received at My Recess and home. We require you to select which communication methods are appropriate for your privacy and convenience. (See Parent Intake Form) You may change your preference at any time by notifying your therapist or by contacting My Recess at [email protected].
If cellular or internet service is your preference, My Recess is not responsible for additional data charges imposed by my service provider as is not liable for any compromised privacy by my email provider/host, Internet service, cell-phone or data service.
FINANCIAL POLICIES AND TERMS OF PAYMENT
Private Pay (Occupational Therapy and Classes)
For private pay clients, the following is the current fee schedule. My Recess Therapy reserves the right to change or modify the fee schedule. You will be notified (30) days in advance of any changes. All fees and costs will be due at the time of service, and acceptable payment methods include debit/credit card or personal check. An itemized statement will be provided to you for therapy sessions (upon request only), and can be used to submit to your insurance for reimbursement. However, reimbursement from your insurance is not guaranteed by My Recess.
For payment and billing questions, contact us at [email protected]
|Evaluation (set rate)||$315.00|
|Treatment Session (includes clinic, home, and parent education)||$160 per hour|
|Family and Child Consultation service||$160 per hour|
|School Observation and Consult (includes discussion with service providers, teachers, and other caregivers, peer facilitated activities, and any excessive report writing.)||$160 per hour
mileage and write up included
Private Pay (Speech Therapy)
Speech therapy private pay clients have individual rates based on treatment services. These rates will be discussed post evaluation.
Although insurance may cover a portion of the cost of the therapy services at My Recess, you are ultimately responsible for complete payment of the charges. Payment in full is required for all services at the time they are rendered unless we are billing your insurance. Insurance coverage is pre-verified and you will pay any unmet deductible, non-covered services, co-insurance, or co-payments at the time of services. My Recess accepts payment in the form of cash, check, or credit card.
If your account is 30 days past due, My Recess will bill the credit card on file to cover your out-standing balance. A $35.00 service fee will be charged if checks are returned for non- sufficient funds. In the event your account is turned over to a collection agency, a collection fee of 25% of the outstanding balance will be added to your account to cover the cost of collection. You have the option to bill your credit card on file automatically at the time of service and in cases where you have not met your deductible, non covered services, co-insurance, or co-payments or be billed monthly.
All therapists are licensed to practice in Illinois and certified by the appropriate boards.